Bicycle rental service

Tabitasu Bicycle Rental Service is a delivery bicycle rental service that delivers and collects bicycles at your desired location.

Features of delivery bicycle rental service

☆Delivery and collection at your desired location (no need to go to the store)

☆Free rescue service (peace of mind in case of flat tires or accidents) *1

☆Free luggage delivery service (enjoy the experience empty-handed) *2

☆Free shuttle service to nearby stations and hotels *3

*1・*2 Even if you do not use the service, there will be no discount refunds as it is a free service.

*3 We may not be able to meet your request due to other delivery and collection services. There will be no discount refunds even if you are unable to use the service.

*Helmets are required for all models. Rental will be refused if you do not wear one.

《Vehicle types available for rental bicycles》

*Child trailers cannot be attached to E-BIKE/cross bike types.

[About reservations]

We do not accept reservations over the phone.

We apologize for the inconvenience, but please use the reservation form on our website.

  *Tabitasu does not accept provisional reservations so that as many people as possible can use our service.

[About reservation establishment]

Once you apply using the reservation form, we will send you a reservation confirmation email within 24 hours.

Your reservation will be confirmed when you receive the reservation confirmation email.

[About wearing a helmet]

Helmets are required for all vehicles.

If you do not wear a helmet, we will refuse to lend you a bicycle.

[About checked baggage items]

With the Tabitasu Bicycle Rental Plan, we will keep your baggage.

We will carefully deliver and store your luggage, but in the unlikely event that it is damaged, we will not be liable for any compensation.

Additionally, the following items cannot be kept.

〇Valuables

〇Easy to break

〇Perishables

〇Frozen and refrigerated products

*This service is a free service for bicycle rental users, so we cannot store luggage for anyone other than the user.

 【Cancellation policy】

★If you wish to cancel your reservation, please contact us immediately.

If canceled due to customer's convenience, the following cancellation fee will be charged to the rental fee (excluding out-of-area delivery and collection fee).

・3 days before: 20% of the reservation fee

・2 days before: 30% of the reservation fee

・The day before: 50% of the reservation fee

・Same-day cancellation/Unauthorized cancellation: 100% of reservation fee

  *If you do not show up one hour after your reservation time without contacting us, your reservation will be automatically canceled.

*If it is raining or rainy weather is expected, there will be no cancellation fee.

*Fee cannot be refunded if canceled after rental.