Bicycle rental service

Tabitasu offers a  delivery-style rental service, bringing your bike directly to and from your preferred location.

Key Features

☆Delivery & Pick-up at your desired location: No need to visit our shop!

☆Free Rescue Sercvice: Peace of mind in case of flat tires or accidents. (*1)

☆Free Luggage Delivery: Enjoy your ride hands-free while we transport your bags. (*2)

☆Free Shuttle Service: Transport to and from nearby stations and hotels. (*3)

 *1 & *2: These are complimentary services. No discounts or refunds will be provided if they are not used.

 *3: Availability depends on our delivery schedule. There will be no discount refunds even if you are unable to use the service.

Helmets are required for all riders. We will refuse rental if you do not wear a helmet.

《RENTAL BICYCLE LINEUP》

[About Reservations]

We do not accept reservations over the phone.

We apologize for the inconvenience, but please use the reservation form on our website.

  *Tabitasu does not accept provisional reservations so that as many people as possible can use our service.

[About reservation establishment]

Once you apply using the reservation form, we will send you a reservation confirmation email within 24 hours.

Your reservation will be confirmed when you receive the reservation confirmation email.

[About wearing a helmet]

Helmets are required for all riders.

If you do not wear a helmet, we will refuse to lend you a bicycle.

[About checked baggage items]

With the Tabitasu Bicycle Rental Plan, we will keep your baggage.

We will carefully deliver and store your luggage, but in the unlikely event that it is damaged, we will not be liable for any compensation.

Additionally, the following items cannot be kept.

〇Valuables

〇Easy to break

〇Perishables

〇Frozen and refrigerated products

*This service is a free service for bicycle rental users, so we cannot store luggage for anyone other than the user.

 【Cancellation policy】

★If you wish to cancel your reservation, please contact us immediately.

If canceled due to customer's convenience, the following cancellation fee will be charged to the rental fee (excluding out-of-area delivery and collection fee).

・3 days before: 20% of the reservation fee

・2 days before: 30% of the reservation fee

・The day before: 50% of the reservation fee

・Same-day cancellation/Unauthorized cancellation: 100% of reservation fee

  *If you do not show up one hour after your reservation time without contacting us, your reservation will be automatically canceled.

*If it is raining or rainy weather is expected, there will be no cancellation fee.

*Fee cannot be refunded if canceled after rental.